parts & service for all makes!
MON-SAT 8:00 am – 6:30 pm


Hino Motors Canada

Gemm Diesel Parts & Service

Genuine Parts

When you buy or lease a Hino truck, you are investing in one of the world’s most efficient and reliable vehicles. Hino Genuine Parts have been designed and tested to meet the exacting quality control standards and provide you with the best value and performance for your truck.

Cummins logo

3 Year Parts Warranty: Hino offers a 3-year unlimited mileage warranty on all genuine parts, installed at any Hino dealership across Canada. This new industry leading warranty is another example of the Hino dedication to providing genuine parts and protecting your investment. A 1 year, unlimited mileage warranty applies for Hino parts sold over the counter.

Hino Service pdf downloads

Maintenance and Driving Tips – contaminated diesel exhaust fluid (pdf)

Maintenance and Driving Tips – check and drain water at fuel filter (pdf)


Hino maintains an outstanding reputation because of the company philosophy for total owner support. All Hino models come standard with Hino Premium Protection, our comprehensive vehicle service and warranty package at no additional charge.

Preventive Care: The Hino Preventive Care plan consists of 3 years of scheduled maintenance, program up to 160,000 km. The optional HPPT program is a more comprehensive maintenance program schedule. Ask your GEMM Sales Representative for more information.

24/7 Roadside Assistance: HINOWATCH Roadside Assistance provides HINO owners stress free driving with a toll-free phone call. For no extra charge, HINOWATCH protects you with 24-hour roadside assistance for your first three years of ownership. Coverage includes; lockout service, out of fuel/DEF, battery jump-start and towing on warrantable repairs up to a maximum of $1,000 per tow.

5 Year Warranty: Hino protects your investment with a comprehensive 5-year warranty. Any remaining balance is transferable to the new owner if you sell your vehicle, adding to its resale value.

Medium Duty Warranty Coverage: Cummin’s legendary B6.7 ending is covered by a 5-year / 160,000 km warranty. Optional extended warranty is available. Ask your GEMM Sales Representative for more details.

Need a part?

Our completely computerized parts department provides our customers with instant access to the thousands of parts that we have in stock, plus the capability to find in a matter of minutes, any required part or accessory that is stocked anywhere in North America.

Service & Repair

Our parts and service department is staffed by fully qualified master mechanics and technicians with up to the minute knowledge and experience in using the most advanced diagnostic equipment available.

Driver’s Lounge

While your truck is being serviced, relax in our comfortable lounge with free coffee, cable TV and a soft drink or snack from one of our vending machines.


359 Edwards Rd, Kelowna, BC V1X 7X4

Kelowna Office : 250-491-3200

Dan Scott, Finance & Sales Manager



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